Maintaining close family ties is a priority when people move away from home. Families are often frightened by the illness of a loved one and need to be reassured and kept informed on a daily basis. Sodexo teams play an important role in this context, comforting them with warmth, concern and kindness.
In France, Sodexo plays an active role in helping facilities for the elderly communicate with residents’ families. We send newsletters and individualized reports to families and organize open house visits. These actions are important to reassure family members about the quality of care provided for their loved ones.