A service manager is assigned to oversee all maintenance provision at the facilities we operate. The supervisor guarantees the implementation of Sodexo’s quality approach, which is measured by indicators jointly defined with the prison administration.
Specialized, multiservice teams
Teams are organized to intervene around the clock, seven days a week, on a standby basis.
Specialized technicians carry out preventive, corrective and curative maintenance on installations and equipment (electric power and electrical engineering, security, air conditioning, refrigeration, etc.). They may also perform maintenance services considered “sensitive”, with outside assistance if necessary.
Again with a view to facilitating prisoner rehabilitation, each technician may be asked to supervise inmates within the framework of a tutoring system.