With two teenagers constantly reminding me that I am out of touch with certain aspects of technology and forms of communication…I am entering the world of blogging. I may be a Blackberry black belt, but to them I am just out of date and behind the times.

Of course, then there is that sinking feeling that I am starting to sound like my dad when I ask my kids how to do anything around technology.

But I know it's important to get on board with technology - because it helps companies like mine communicate with people like you. At Sodexo in North America, we interact with 10 million customers every day - including many of you reading this. As many as 130,000 Sodexo employees touch your lives by preparing and serving food, making sure the places you work, study and heal are clean, safe and healthy; and overall, enhance the quality of your everyday experience (our company's mission).

My bet is that most of our customers have no idea that Sodexo is powering up their day like that. That's part of the challenge of being a company that does business with other businesses - a B2B company.

Our clients - hospitals, corporations, colleges, schools, federal buildings - who make the decision to hire Sodexo know us very well, but the typical customer has no clue we serve and bring comprehensive service solutions to the corporate world, health care, education, government and so many other environments.  I encourage you to visit Sodexo's website to learn more about the scope of our services.

So there's a lot of information about what we do. What I want to know more about is:  what do you think about Sodexo, our services, our people? How can we do an even better job of making your days great?

That's why I've jumped on the techno bandwagon...I am excited for this opportunity to engage in a dialogue with you and your families to better understand your needs and expectations. I hope you are excited, too, for this opportunity to learn more about Sodexo and what I'm working on as CEO. I hope to hear from you - and watch for regular new postings to this new Sodexo Blog!