Labor Day is coming up and that makes me think about work. When I was 21, I knew exactly what I wanted to do with my life. I may have been washing dishes at school in Florida for a company called Saga, but I was a finance major, and I was going to be a banker. Saga – which later became Marriott and, still later, Sodexo – had offered me a job, but I headed to my home state of New York to take a look at the world of banking. But a funny thing happened at the bank. I sat in the bank all day, watching what people did all day and I thought, “For the love of God, I would die in this environment.”
I wanted to be surrounded by people and involved in their lives and careers. Sodexo has offered me that.
I started out in Florida with Sodexo, but I didn’t stay there. One Friday night, I was in a movie theater and someone came in and found me and asked me if I would be interested in going to Beaumont, Texas as part of an opening team at a site there. I had never done that, so I said I would. I got talked into staying there a year, and then they offered me a year in Dallas, and a couple of years later, I was a district manager out of Oklahoma.
I live in Irving, Texas now. I’ve been at Sodexo 31 years, and soon it will be five years that I’ve been President of Campus Services – the longest I’ve ever been in one job at Sodexo. I’m also on the board of the Sodexo Foundation, which gives me a chance to fight hunger, one of the more fun things we get to do around here. My 21-year-old self would never have believed I would stay anywhere that long.
But at Sodexo, I found that people were always treated with respect and dignity, I always felt like I had a voice, I always worked for people I admired, and it felt like home. Through the years, headhunters have called, but I never felt like anything they offered matched what I already had.
I think Sodexo stuck with me because I was always accountable. I delivered. I guess I did what was expected of me, and maybe more. I like to work hard and, at Sodexo, that matters.
I’m not unique. I was at a Town Hall meeting and, when I asked for a show of hands of who came up through the ranks like I did, more than half the room raised their hands. In fact, in this past year, almost 570 people have moved from hourly positions to salaried, and more than 40 moved into executive positions.
Looking back, I never expected to have the kinds of opportunities I’ve had. Sodexo isn’t the kind of place where you can screw up and move up, but it is the kind of company that looks at the good in people and doesn’t look for failure. People are going to make mistakes, but if a company isn’t only judging you on those, it makes it easier to take the kind of risks that help you excel.
If you find something you love to do, and the company is the kind of place that likes to reward people who are already working hard inside the company, it makes you want to stay – and THAT’S something you can take to the bank!
What about your company? Does it promote from within, or does it always bring in outsiders at higher levels?